Terms and Conditions

Applying for subsidised care with Anne Health

1. Overview

Anne Health is committed to providing essential, gender-affirming healthcare to trans, non-binary and gender diverse people who face financial barriers to accessing private care.

Through our crowdfunder and Anne Health’s own contributions, we are offering:

  • Five fully funded Anne Health Standard Membership places (100% free subscription)

  • Five partially funded places (subscription reduced to £50/month)

By applying for this funding, you agree to the following Terms and Conditions.

2. Eligibility criteria

To be considered for funding, applicants must:

  • Be trans, non-binary or gender diverse.

  • Be a resident in the United Kingdom.

  • Demonstrate financial need preventing access to private gender-affirming healthcare.

  • Not have previously paid for private gender-affirming healthcare

  • If under 18, have parental or legal guardian consent.

3. Application requirements

Applicants must submit the following supporting documentation:

  • Evidence of financial need (e.g. a benefits statement and/or two months’ worth of bank statements dated within the last 3 months).

  • Proof of photo ID (passport, driving licence, etc.). If your ID is in an old name, you will also need to provide proof of name change (e.g. a deed poll document).

  • Proof of address (dated within the last 3 months, e.g. bank statement, credit card bill, utility bill).

For applications on behalf of someone under 18, a child benefit statement (within the last year), and their ID documentation.

Incomplete applications, or those missing required documentation, will not be considered.

4. Application process

  • Applications must be submitted through the official online form.

  • The form will open on Thursday 10th July 2025 at 8:00GMT and will automatically close after 30 submissions to ensure fair processing.

  • Applications will be assessed on a first-come, first-served basis for those meeting eligibility and documentation criteria.

  • All applicants will be notified of the outcome within 5 days of the form closing.

5. Selection and allocation

  • Successful applicants will receive either a fully funded or partially funded Anne Health Standard Membership place.

  • Funding preference (full/partial/either) will be considered but cannot be guaranteed.

  • Allocation decisions are final and at the discretion of the Anne Health grants team.

6. Scope of funding

Funding covers Anne Health Standard Membership services, including clinical consultations and care coordination.

Funding does not cover:

  • Medication costs

  • Travel expenses

  • Surgery or surgical assessments

  • Other healthcare providers’ services

  • General living expenses

  • Other private medical treatment

7. Verification and consent

By applying, you confirm that all information and documents submitted are true and accurate.

Anne Health reserves the right to verify the accuracy of any information provided.

If you are selected for funding, you consent to provide any further necessary information to confirm your eligibility.

In order to start your membership, you will be asked to provide a copy of one of the following as valid proof of identity:

  • Passport

  • Driver’s license

  • National identity card

  • Birth certificate

  • Bus pass

  • Bank statement

  • Student card

  • Residence permit

  • Military ID

  • CitizenCard 

  • Adoption Certificate

  • Marriage Certificate

If you have changed your name by deed poll, please provide a copy for our records.

You will also be asked to provide a copy of one of the following documents dated within the last three months to confirm your current address.

  • Utility bill (for example: electricity, gas, water, phone)

  • Bank or credit card statement

  • Council tax bill

  • Mortgage statement

  • Tenancy agreement

  • Official Government correspondence (e.g., tax letter, benefits letter, National Insurance letter)

  • Medical letter (e.g. GP letter, hospital appointment letter)

8. Confidentiality

All personal information provided in applications will be treated confidentially.

Your data will only be accessed by the Anne Health team members responsible for assessing applications and administering the funded care programme.

Data will be stored securely and processed in accordance with our Privacy Policy and applicable data protection laws.

9. Ongoing eligibility

Funded membership may be renewed as long as the recipient continues to demonstrate financial need and meets clinical requirements.
Anne Health may ask funded members to provide updated financial information annually.

If a recipient’s financial circumstances improve such that they can afford private care, they will be asked to step aside so funding can be reallocated to someone in greater need.

10. Applicant responsibilities

Applicants are responsible for ensuring they provide accurate, complete and timely information.

Applicants must respond promptly to any communication from Anne Health requesting further information or clarification.

Successful applicants will need to complete all required onboarding and verification steps before starting funded care. To continue receiving funded services, they must actively engage with our care and follow-up requirements. Eligibility for funded care will be reviewed regularly.

11. Decision-making

All allocation decisions are final. Funding is limited and high demand means not all eligible applicants can be funded this round.

Anne Health reserves the right to adjust timelines or funding distribution in exceptional circumstances.

12. Appeals

There is no formal appeal process for funding decisions.

If you wish to discuss your application outcome, you may contact us by email to hello@anne.health but decisions on allocation remain final.

13. Future rounds

Anne Health will seek to offer further funded places in future, subject to funding availability.

Future rounds will be announced on social media and on our website www.anne.health 

14. Contact

For any questions about these Terms and Conditions or the application process, please contact us by email to hello@anne.health

15. Agreement

By submitting your application, you confirm that you have read, understood, and agree to these Terms and Conditions.