Current Vacancies

Administrative Assistant (Remote, Full-Time)

£25,000 full time 35 hours per week / Permanent contract / Apply by 3pm 2nd May

About the Role

We’re looking for an organised, compassionate, and tech-savvy Administrative Assistant to support the smooth daily running of Anne Health. As a vital part of our small and growing team, you’ll play a key role in supporting our patients, managing internal systems, and contributing to a positive and inclusive experience for everyone who connects with us.

Key Responsibilities

• Support the day-to-day operations of the organisation, responding promptly and professionally to emails and enquiries from patients and the wider community.

• Guide patients through our intake process, including scheduling appointments, communicating clearly and empathetically, and maintaining accurate records.

• Manage session changes, availability updates, and rescheduling requests with attention to detail and efficiency.

• Monitor payments through Stripe and update our CRM system accordingly.

• Answer helpline calls and respond to webchat messages with empathy, clarity, and professionalism.
  

What You’ll Need

• Previous experience in an administrative or customer service role.

• Strong IT skills, with confident use of Google Workspace (Gmail, Calendar, Drive, Docs, etc.). Familiarity with Stripe and Xero is a plus.

• An excellent telephone manner and strong written communication skills.

• A private, quiet space where you can take calls and attend meetings, in line with confidentiality requirements.
  

What We Offer

• A supportive and collaborative environment within a small, tight-knit team.

• Real opportunities to grow and take on additional responsibilities as the organisation expands.

• Flexible working hours and a remote-first approach.

• A values-led workplace that is inclusive, respectful, and focused on making a difference in people’s lives.
  

Our Commitment to Equity

Anne Health is an equal opportunity employer. We are committed to building a diverse and inclusive team where everyone feels welcome, valued, and supported. We actively encourage applications from people of all backgrounds, identities, and abilities – especially those from underrepresented groups in healthcare and administration.

If you’re excited to contribute to a meaningful mission in a fast-growing organisation and bring strong administrative skills with a caring, patient-focused mindset, we’d love to hear from you.


To apply please send a copy of your CV and cover letter to hello@anne.health.

Applications close on 3pm Friday 2nd May.

Interviews will be held online during the week commencing the 12th of May.