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Our simple membership model gives you access to expert, trusted professionals whenever you need them.
Our prescribing team can help you start or continue hormone replacement therapy as part of your Anne membership. We also offer harm-reduction care for those already self-medicating.
Regular blood monitoring helps us make sure you’re safe, supported, and feeling well throughout your care. Blood tests are taken either in person at one of our trusted partner labs or at your home by a qualified mobile phlebotomist. Your results are always reviewed by a qualified clinician, never an AI bot.
Our clinical team specialises in gender-affirming care, offering compassionate, evidence-based support. You can speak with a doctor, nurse, or specialist whenever you need medical advice or reassurance.
Work with an experienced, LGBTQ+ inclusive counsellor during your intake session(s). They’ll support your transition goals and emotional wellbeing, as well as the needs of partners and family members if they need support, too. You can also book additional sessions with the counsellors at reduced rates throughout your membership.
Our inclusive, trans-friendly team is here to support you throughout your journey. Many of us have lived experience and understand the realities of gender-affirming care. You’ll always speak to a real person who can help with prescriptions, admin, or general questions.
We’re here to help with the life admin that comes with organising your gender-affirming care, including surgery referral letters and reminders for prescriptions, appointments, and blood tests. We’ll follow up until everything’s complete.
Prescription medication (such as hormones) are not included in your membership. Everyone’s needs are different, and medication costs vary.
View some of the most asked questions, or search below for a question you might have.
Or you can easily speak to us using one of the options below between 9am – 5pm Monday to Friday, or send us an email and we’ll get back to you as soon as we can.
If you need more mental health support during your time with us, we offer extra counselling sessions at a reduced rate.
Our counsellors are experienced in gender-affirming care and many have worked with trans+ people and their families for years. They’re here to support you, wherever you are in your journey.
The cost to write your prescriptions is included in your membership. You’ll need to pay separately for the medication itself.
Prices vary based on what you’re prescribed, your dose, and where you get it filled.
Not unless you want us to. As a private provider, we won’t contact your GP unless you give us permission. However, if you’d like us to communicate with your GP, and keep them informed of all relevant updates relating to your care with us, we’re happy to do so.
When a payment is missed, we will send you an email notifying you of this. The email will include a link to update your payment method.
If you’re experiencing financial difficulties, please reach out to discuss this with us. We’ll always do what we can to help.
We hold ourselves to a simple rule:
