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For children and young people who are pre-pubertal
Get access to specialists who understand gender-affirming care and can offer trusted medical advice.
Affordable, LGBTQ+ inclusive support whenever you need it.
Prescriptions and prescribed medication (such as puberty blockers and/or hormones) are not included in the Lite membership package.
Blood tests are available through our partner labs on a pay-as-you-go basis and are not included in Lite membership.
Including medical consultations and ongoing hormone therapy reviews. If you decide to begin or transfer medical care with Anne, you can upgrade anytime for full clinical access and priority onboarding.
Available exclusively to standard members. Includes life admin support like writing surgery referral letters and help with reminders for prescriptions, appointments, and blood tests.
View some of the most asked questions, or search below for a question you might have.
Or you can easily speak to us using one of the options below between 9am to 5pm Monday to Friday, or send us an email and we’ll get back to you as soon as we can.
Most Anne appointments take place online by video call. This includes your therapeutic intake, medical consultations, and counselling sessions. You can join from wherever feels safe and comfortable for you.
Some parts of your care need to happen in person. Blood tests, for example, can be done in a way that works best for you; through your GP, at one of our partner clinics, or at home using a mobile phlebotomy service.
Writing your prescription is included in your membership. You’ll just need to pay for the medication itself.
The cost of medication can vary depending on what you’re prescribed, your dose, and where you get it from.
For more details, visit our hormone therapy page.
If you’re prescribed hormone therapy, we’ll send you a digital prescription you can take to a local pharmacy. If you’re over 18, we can also connect you with a UK pharmacy that delivers to your home.
If you’re under 18 and accessing puberty blockers through our legal route, we’ll give you all the information you need to order, pay for, and administer the medication safely.
Our standard membership is a 12-month contract. If you change your mind after the 14-day cooling-off period, you’ll still need to pay the monthly fee until the end of the 12 months.
If you change your mind within 14 days of paying the £200 joining fee, and haven’t used any services, we’ll give you a full refund.
The Lite Membership is different. It’s a rolling monthly contract, so you can switch or cancel more easily.
Read our terms and conditions for more information.
No, you don’t. You don’t need a formal diagnosis of gender dysphoria to access our services. We use an informed consent model, which centres your understanding of yourself and your care choices.
After setting up your Lite membership, you can use our services as and when you need them. Unlike our standard membership, there are no required steps like regular blood tests, just support that fits around you.
Your monthly fee covers:
You can also add extra pay-as-you-go support whenever you need it, including:
You can speak to our friendly admin team to arrange these at any time.
You can speak to our friendly admin team to arrange these at any time.
Take the first step with Anne.
We’re here to guide and support you with inclusive, gender-affirming care built around you.